Shipping Policy
Thank you for choosing Homecourt! We're committed to providing you with a smooth shopping experience. Please review our shipping policy for information on how we handle the delivery of your orders.
Shipping Methods:
We currently offer shipping through the following carriers:
Shipping Destinations:
At this time, we only deliver within the United States. We do not offer international shipping. We apologize for any inconvenience this may cause and appreciate your understanding.
Processing Time:
Orders are typically processed and shipped within 1-3 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Costs:
Shipping costs are calculated based on the weight and size of your order, as well as the selected shipping method. You can view the shipping costs during the checkout process before completing your purchase.
Standard Shipping based on Product Size:
For standard shipping, the size of the product plays a role in determining the shipping cost. Larger or heavier items may incur higher shipping fees. The shipping cost will be automatically calculated and displayed during the checkout process.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please allow some time for the tracking information to be updated.
Delivery Time:
Delivery times may vary depending on the shipping method selected during checkout. Standard shipping typically takes less than 4 business days. For expedited shipping please contact our support email or Instagram account.
Shipping Delays:
While we make every effort to ensure timely delivery, unforeseen circumstances such as weather, natural disasters, or carrier delays may impact delivery times. We appreciate your patience and understanding in such situations.
Incomplete or Incorrect Addresses:
It is the responsibility of the customer to provide accurate and complete shipping information. Please double-check your shipping address during the checkout process. If an address is found to be incomplete or incorrect, resulting in a failed delivery, additional shipping charges may apply for reshipment.
Lost or Stolen Packages:
Once a package has been shipped and is in the possession of the carrier, we are not responsible for lost or stolen packages. Please contact the carrier directly to file a claim.
Contact Information:
If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at homecourtgt@gmail.com or @homecourt.dc on instagram.
Thank you for choosing Homecourt! We appreciate your business.
